We offer 5 days hassle-free exchange from the date of delivery. Exchange is available for received any Damaged items in shipment or received any defective products or received any wrong products only. We also offer reverse pick-up services.

Pick-up will be attempted twice only. If the courier company is unable to pick up the shipment. Then you will have to send the shipment back to the company address. Reverse Pick Up is subject to the availability of the service in your area pin code. Please return your exchange product(s) in the same condition as it was shipped with original tags and packing. If the products are returned in poor condition or have clearly been worn, exchange would not be provided.

In case your pin code is non-serviceable for a reverse pick up, you'll have courier the product(s) to the following address:
Zamatama Textile LLP. 15, Ramthakur Park, Baghajatin,Kolkata-700086
Each order is eligible for a one-time exchange only. Once an exchange has been processed, the item is no longer eligible for further exchanges.

You can get in touch with us about any issues at our customer support WhatsApp: +91 995 995 0760 or you can also call us on +91 995 995 0760. All queries will be solved between Monday-Saturday, 9 am - 6 pm. All pending queries will be solved on priority the next day.